Return and Refund Policy
We at [Infinity Networks] want you to be happy and satisfied with your purchase. We take great pride in our services and want you to have an enjoyable experience with us.
- If for some reason you are not satisfied with our service, you can easily be refunded.
- In order to receive a full refund, you must include a copy of the original invoice with your return.
- We plan each project by dividing work into milestones, and all projects begin with a complete discovery/analysis and creation of a scope of work document.
- This is done to make sure that both parties have complete understanding of the work required and thus eliminate the potential for project cancellations, reversals, or disputes regarding refunds/return.
- As there is time spent to achieve every milestone and complete every phase or module, a refund is not applicable for the work already completed.
- In the event of a project terminated on a mutual agreed basis, the client will have control of all completed work, and any payment for further development will become void. No previous payment or deposit would be refunded.
- No payment will be refunded, once the client approves mock-up designs or initials documentation and we move into the development phase of the project.
- There are no partial refunds for projects mid-way through a milestone phase.
- If you have any questions about our return and refund policy, please contact us at [support@infinity-networks.net].