Return and Refund Policy

We at [Infinity Networks] want you to be happy and satisfied with your purchase. We take great pride in our services and want you to have an enjoyable experience with us.

    1. If for some reason you are not satisfied with our service, you can easily be refunded.

 

    1. In order to receive a full refund, you must include a copy of the original invoice with your return.

 

    1. We plan each project by dividing work into milestones, and all projects begin with a complete discovery/analysis and creation of a scope of work document.

 

    1. This is done to make sure that both parties have complete understanding of the work required and thus eliminate the potential for project cancellations, reversals, or disputes regarding refunds/return.

 

    1. As there is time spent to achieve every milestone and complete every phase or module, a refund is not applicable for the work already completed.

 

    1. In the event of a project terminated on a mutual agreed basis, the client will have control of all completed work, and any payment for further development will become void. No previous payment or deposit would be refunded.

 

    1. No payment will be refunded, once the client approves mock-up designs or initials documentation and we move into the development phase of the project.

 

    1. There are no partial refunds for projects mid-way through a milestone phase.

 

  1. If you have any questions about our return and refund policy, please contact us at [support@infinity-networks.net].